All-Inclusive Concierge Mallorca
Membership rules
Please read these rules before requesting a benefit. They explain how every membership plan works — simply and honestly.
01
Manager approval first
Every benefit request is reviewed personally by your manager. Nothing is charged and no service begins until your manager has approved your request.
02
Final price confirmed in writing
Your manager confirms the exact scope, timing and final price in writing before any payment. The prices you see discussed are never charged automatically.
03
50% off the last month — annual membership
When you subscribe for a full year and pay monthly, your twelfth and final monthly payment is charged at 50%. The discount is deducted in the last month of payment, not the first.
04
10% off — paid in full
When you pay for the whole year in one upfront payment, you receive a 10% discount on the confirmed annual price.
05
Care guarantee
With the paid-in-full plans, if a visit is missed or not done properly, we return to put it right at no cost. Tell your manager and it is arranged.
06
Benefits do not combine
The 50% last-month discount applies to monthly payments only; the 10% discount applies to full upfront payment only. You choose one or the other — never both.
07
Seasonal care flexibility
Seasonal care is paid per season after approval. You may cancel before the next season begins — simply tell your manager.
08
Top-rated professionals
Annual and All-Inclusive Premium members are cared for by our top-rated professionals, with priority scheduling from your dedicated manager.
09
All-Inclusive Premium
Home, car and yacht in one combined-care plan: one manager, one calendar, one invoice. All you need and more.
10
Changes to your plan
You can change or end your plan at any agreed renewal point. Your manager confirms any change in writing before it takes effect.
11
Secure payment
Payments are made only through the secure payment page after approval. We never ask for card details by email or phone.
These rules are a summary for clients. Your manager confirms the full scope, timing and terms personally for your property before anything begins.